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Một số nghiên cứu điều tra hướng tới thay đổi cung cách phục vụ và làm hài lòng khách hàng tham gia dịch vụ khám chữa bệnh

Tự nhìn nhận, cải tiến, nâng cao chất lượng khám, chữa bệnh vừa là mục tiêu vừa là nhiệm vụ trọng tâm và là yêu cầu cấp thiết đặt ra cho các cơ sở khám chữa bệnh, đồng thời cũng là niềm mong đợi của người dân nhằm đáp ứng nhu cầu chăm sóc sức khoẻ (CSSK) ngày càng cao của cuộc sống hiện nay ngày càng được nâng cao như hiên nay là cần thiết. Theo Tổ chức Y tế thế giới (TCYTTG), chất lượng dịch vụ y tế tác động đến sự hài lòng của người bệnh và ngược lại sự hài lòng của người bệnh có thể đánh giá được hiệu quả của các mục dịch vụ do cơ sở y tế/ bệnh viện và ngành y tế cung cấp cho mọi khách hàng.

Sự hài lòng của người bệnh không đánh giá trong một chuyên khoa nào mà là tát cả chuyên khoa, mọi đối tượng phục vụ và mọi đối tượng hưởng lợi từ dịch vụ đều được đánh giá khảo sát về mức đồ để từ đó các bệnh nhìn nhận ra một hướng đến đó là sự hài lòng cao nhất có thể. Dưới đây là một số nghiên cứu, đa số là kết quả từ các cuộc điều tra của nhiều quốc gia trên thế giới đã thực hiện.


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1.Lee JY, Lee SY, Hahn HJ, Son IJ, Hahn SG, Lee EB. Cultural adaptation of a compliance questionnaire for patients with rheumatoid arthritis to a Korean version. Korean J Intern Med. 2011 Mar;26(1):28-33. doi: 10.3904/kjim.2011.26.1.28. Epub 2011 Mar 2.

2.Lee SS, Park MJ, Yoon HJ, Park YW, Park IH, Park KS. Evaluating the Korean version of the Multidimensional Health Assessment Questionnaire in patients with rheumatoid arthritis. Clin Rheumatol. 2006 May;25(3):353-7. Epub 2005 Nov 5.

3.Cinar FI, Cinar M, Yilmaz S, Acikel C, Erdem H, Pay S, Simsek I. Cross-Cultural Adaptation, Reliability, and Validity of the Turkish Version of the Compliance Questionnaire o­n Rheumatology in Patients With Behçet's Disease. J Transcult Nurs. 2016 Sep;27(5):480-6.

4.Karatepe AG, Günaydin R, Türkmen G, Kaya T, Ozbek G. The validity and reliability of the Turkish version of the Rheumatoid and Arthritis Outcome Score (RAOS) in patients with rheumatoid arthritis. Clin Rheumatol. 2009 Jan;28(1):47-51.

5.Kim DY, Lee SH, Lee HY, Lee HJ, Chang SB, Chung SK, Kim HJ. Validation of the Korean version of the oswestry disability index. Spine (Phila Pa 1976). 2005 Mar 1;30(5):E123-7.

6.Ju JH. Can we calculate patients' compliance and forecast their adherence to medication: cultural adaptation of the Korean version of a compliance questionnaire for patients with rheumatoid arthritis. Korean J Intern Med. 2011 Mar;26(1):25-7.

7.Salt E, Hall L, Peden AR, Home R. Psychometric properties of three medication adherence scales in patients with rheumatoid arthritis. J Nurs Meas. 2012;20(1):59-72.

8.Jennings F, Toffolo S, de Assis MR, Natour J. Brazil Patient Knowledge Questionnaire (PKQ) and evaluation of disease-specific knowledge in patients with rheumatoid arthritis. Clin Exp Rheumatol. 2006 Sep-Oct;24(5):521-8.

9.Hughes LD, Done J, Young A. A 5 item version of the Compliance Questionnaire for Rheumatology (CQR5) successfully identifies low adherence to DMARDs. BMC Musculoskelet Disord. 2013 Oct 8;14:286.

10.Lee JH, Cho KI, Spertus J, Kim SM. Cross-cultural adaptation and validation of the Peripheral Artery Questionnaire: Korean version for patients with peripheral vascular diseases. Vasc Med. 2012 Aug;17(4):215-22.


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11.Kim JK, Lim HM. The Korean version of the Carpal Tunnel Questionnaire. Cross cultural adaptation, reliability, validity and responsiveness. J Hand Surg Eur Vol. 2015 Feb;40(2):200-5.

12.Kim JB, Kim JK, Seo SG, Lee DY. Validity, reliability, and responsiveness of the Korean version of American Academy of Orthopedic Surgeons Foot and Ankle questionnaire. J Foot Ankle Surg. 2015 Jan-Feb;54(1):46-50.

13.Islam N, Baron Basak T, OudeVoshaar MA, Ferdous N, Rasker JJ, Atiqul Haq S. Cross-cultural adaptation and validation of a Bengali Health Assessment Questionnaire for use in rheumatoid arthritis patients. Int J Rheum Dis. 2013 Aug;16(4):413-7.

14.Salaffi F, Stancati A, Neri R, Grassi W, Bombardieri S. Measuring functional disability in early rheumatoid arthritis: the validity, reliability and responsiveness of the Recent-Onset Arthritis Disability (ROAD) index. Clin Exp Rheumatol. 2005 Sep-Oct;23(5 Suppl 39):S31-42.

15.Kim KE, Lim JY. Cross-cultural adaptation and validation of the Korean version of the Roland-Morris Disability Questionnaire for use in low back pain. J Back Musculoskelet Rehabil. 2011;24(2):83-8. doi: 10.3233/BMR20110278.

16.Kim HJ, Ruscheweyh R, Yeo JH, Cho HG, Yi JM, Chang BS, Lee CK, Yeom JS. Translation, cross-cultural adaptation, and validity of the Korean version of the pain sensitivity questionnaire in chronic pain patients. Pain Pract. 2014 Nov;14(8):745-51.

17.Pouchot J, Guillemin F, Coste J, Brégeon C, Sany J. Validity, reliability, and sensitivity to change of a French version of the arthritis impact measurement scales 2 (AIMS2) in patients with rheumatoid arthritis treated with methotrexate. J Rheumatol. 1996 Jan;23(1):52-60.

18.Koh ET, Seow A, Pong LY, Koh WH, Chan L, Howe HS, Lim TH, Low CK. Cross cultural adaptation and validation of the Chinese Health Assessment Questionnaire for use in rheumatoid arthritis. J Rheumatol. 1998 Sep;25(9):1705-8.

19.Suh KT, Kim JI, Lim JM, Goh TS, Lee JS. Validation of the Korean version of the Quebec Back Pain Disability Scale. J Spinal Disord Tech. 2012 Dec;25(8):447-50.

20.Revicki D, Ganguli A, Kimel M, Roy S, Chen N, Safikhani S, Cifaldi M. Reliability and Validity of the Work Instability Scale for Rheumatoid Arthritis. Value Health. 2015 Dec;18(8):1008-15.

21.Kang JI, Chung HC, Kim SJ, Choi HJ, Ahn JB, Jeung HC, Namkoong K. Standardization of the Korean version of Mini-Mental Adjustment to Cancer (K-Mini-MAC) scale: factor structure, reliability and validity. Psychooncology. 2008 Jun;17(6):592-7.


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22.Kim HS, Yun J, Kang S, Han I. Cross-cultural adaptation and validation of the Korean Toronto Extremity Salvage Score for extremity sarcoma. J Surg o­ncol. 2015 Jul;112(1):93-7.

23.El Meidany YM, El Gaafary MM, Ahmed I. Cross-cultural adaptation and validation of an Arabic Health Assessment Questionnaire for use in rheumatoid arthritis patients. Joint Bone Spine. 2003 Jun;70(3):195-202.

24.Melikoglu MA, Kocabas H, Sezer I, Bilgilisoy M, Tuncer T. Validation of the Turkish version of the Quebec back pain disability scale for patients with low back pain. Spine (Phila Pa 1976). 2009 Mar 15;34(6):E219-24.

25.Denis I, Fortin L. Development of a French-Canadian version of the Oswestry Disability Index: cross-cultural adaptation and validation. Spine (Phila Pa 1976). 2012 Apr 1;37(7):E439-44.

26.Choi HJ, Seo MR, Ryu HJ, Baek HJ. Cross-cultural adaptation and validation of the Behcet's Disease Current Activity Form in Korea. Korean J Intern Med. 2015 Sep;30(5):714-8.

27.Roh YH, Noh JH, Kim W, Oh JH, Gong HS, Baek GH. Cross-cultural adaptation and validation of the Korean version of the Oxford shoulder score. Arch Orthop Trauma Surg. 2012 Jan;132(1):93-9.

28.Hasanpour N, Attarbashi Moghadam B, Sami R, Tavakol K. Cross-Cultural Adaptation, Reliability and Validity Study of the Persian Version of the Clinical COPD Questionnaire. Acta Med Iran. 2016 Aug;54(8):518-524.


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29.Choi HJ, Seo MR, Ryu HJ, Baek HJ. Validation and reliability of a Behcet's Syndrome Activity Scale in Korea. Korean J Intern Med. 2016 Jan;31(1):170-5.

30.Ferreira AF, Laurindo IM, Rodrigues PT, Ferraz MB, Kowalski SC, Tanaka C. Brazilian version of the foot health status questionnaire (FHSQ-BR): cross-cultural adaptation and evaluation of measurement properties. Clinics (Sao Paulo). 2008 Oct;63(5):595-600.

31.Rauscher V, Englbrecht M, van der Heijde D, Schett G, Hueber AJ. High degree of nonadherence to disease-modifying antirheumatic drugs in patients with rheumatoid arthritis. J Rheumatol. 2015 Mar;42(3):386-90.

32.Janssens X, Decuman S, De Keyser F; Brada I study group. Construction and psychometric properties of the Belgian Rheumatoid Arthritis Disability Assessment (BRADA) questionnaire: a new tool for the evaluation of activity limitations in patients with rheumatoid arthritis. Clin Exp Rheumatol. 2013 Jul-Aug;31(4):596-605. Epub 2013 Jul 30.

33.Ko YM, Park WB, Lim JY. Cross-cultural adaptation and clinimetric property of Korean version of the Chronic Pain Coping Inventory-42 in patients with chronic low back pain. Spine (Phila Pa 1976). 2010 Mar 15;35(6):666-71.

34.Hromadkova L, Soukup T, Vlcek J. Quality of life and drug compliance: their interrelationship in rheumatic patients. J Eval Clin Pract. 2015 Oct;21(5):919-24.

35.Miekisiak G, Kollataj M, Dobrogowski J, Kloc W, Libionka W, Banach M, Latka D, Sobolewski T, Sulewski A, Nowakowski A, Kiwic G, Pala A, Potaczek T, Gierlotka M. Validation and cross-cultural adaptation of the Polish version of the Oswestry Disability Index. Spine (Phila Pa 1976). 2013 Feb 15;38(4):E237-43.


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36.Bae SC, Cook EF, Kim SY. Psychometric evaluation of a Korean Health Assessment Questionnaire for clinical research. J Rheumatol. 1998 Oct;25(10):1975-9.

37.Orfale AG, Araújo PM, Ferraz MB, Natour J. Translation into Brazilian Portuguese, cultural adaptation and evaluation of the reliability of the Disabilities of the Arm, Shoulder and Hand Questionnaire. Braz J Med Biol Res. 2005 Feb;38(2):293-302. Epub 2005 Feb 15.

38.Kutlay S, Küçükdeveci AA, Gönül D, Tennant A. Adaptation and validation of the Turkish version of the Rheumatoid Arthritis Quality of Life Scale. Rheumatol Int. 2003 Jan;23(1):21-6.

39.Yokogawa N, Kaneko T, Nagai Y, Nunokawa T, Sawaki T, Shiroto K, Shimada K, Sugii S. Validation of RAPID3 using a Japanese version of Multidimensional Health Assessment Questionnaire with Japanese rheumatoid arthritis patients: characteristics of RAPID3 compared to DAS28 and CDAI. Mod Rheumatol. 2015 Mar;25(2):264-9.

40.Zlatković-Svenda MI, Stojanović RM, Milenković MP, Vlajinac HD, Le Bihan E, Guillemin F. Adaptation and validation of a telephone questionnaire--Serbian version for case detection of rheumatoid arthritis and spondyloarthropathy (multicentric Eular study). Clin Exp Rheumatol. 2007 Jan-Feb;25(1):75-84.

41.Stasinopoulos D, Papadopoulos C, Antoniadou M, Nardi L. Greek adaptation and validation of the Patient-Rated Tennis Elbow Evaluation (PRTEE). J Hand Ther. 2015 Jul-Sep;28(3):286-90; quiz 291.

42.Yapali G, Günel MK, Karahan S. The cross-cultural adaptation, reliability, and validity of the Copenhagen Neck Functional Disability Scale in patients with chronic neck pain: Turkish version study. Spine (Phila Pa 1976). 2012 May 15;37(11):E678-82.

43.Lee JS, Lee DH, Suh KT, Kim JI, Lim JM, Goh TS. Validation of the Korean version of the Scoliosis Research Society-22 questionnaire. Eur Spine J. 2011 Oct;20(10):1751-6.


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44.Roh YH, Yang BK, Noh JH, Baek GH, Song CH, Gong HS. Cross-cultural adaptation and validation of the Korean version of the Michigan hand questionnaire. J Hand Surg Am. 2011 Sep;36(9):1497-503.

45.Chiou CF, Sherbourne CD, Cornelio I, Lubeck DP, Paulus HE, Dylan M, Weisman M. Revalidation of the original Cedars-Sinai health-related quality of life in rheumatoid arthritis questionnaire. J Rheumatol. 2006 Feb;33(2):256-62.

46.Lima Eda S, Natour J, Moreira E, Jones A. Translation, cultural adaptation and reproducibility of the Oxford Shoulder Score questionnaire for Brazil, among patients with rheumatoid arthritis. Sao Paulo Med J. 2016 Jan-Feb;134(1):40-6.

47.Shehab D, al-Jarallah K, Moussa MA. Validation of the Arabic version of the Health Assessment Questionnaire (HAQ) in patients with rheumatoid arthritis. Rev Rhum Engl Ed. 1998 Jun;65(6):387-92.

48.Lee J, Friedmann E, Picot SJ, Thomas SA, Kim CJ. Korean version of the Revised Caregiving Appraisal Scale: a translation and validation study. J Adv Nurs. 2007 Aug;59(4):407-15.

49.Lee YK, Chung CY, Koo KH, Lee KM, Lee DJ, Lee SC, Park MS. Transcultural adaptation and testing of psychometric properties of the Korean version of the Hip Disability and Osteoarthritis Outcome Score (HOOS). Osteoarthritis Cartilage. 2011 Jul;19(7):853-7.

50.Osiri M, Wongchinsri J, Ukritchon S, Hanvivadhanakul P, Kasitanon N, Siripaitoon B. Comprehensibility, reliability, validity, and responsiveness of the Thai version of the Health Assessment Questionnaire in Thai patients with rheumatoid arthritis. Arthritis Res Ther. 2009;11(4):R129.

51.Salgado E, Fernández JRM, Vilas AS, Gómez-Reino JJ. Spanish transcultural adaptation and validation of the English version of the compliance questionnaire in rheumatology. Rheumatol Int. 2018 Mar;38(3):467-472. doi: 10.1007/s00296-018-3930-7. Epub 2018 Jan 22. Erratum in: Rheumatol Int. 2018 Mar 29;:.


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52.Matsuda Y, Singh G, Yamanaka H, Tanaka E, Urano W, Taniguchi A, Saito T, Hara M, Tomatsu T, Kamatani N. Validation of a Japanese version of the Stanford Health Assessment Questionnaire in 3,763 patients with rheumatoid arthritis. Arthritis Rheum. 2003 Dec 15;49(6):784-8.

53.Pouchot J, Guillemin F, Coste J, Brégeon C, Sany J. Validation of the French version of the arthritis impact measurement scales 2 and comparison with the french version of the Nottingham Health Profile. "Quality of Life in Rheumatology" Task Force. Rev Rhum Engl Ed. 1996 Jun;63(6):389-404.

54.el Miedany YM, Youssef SS, el Gaafary M. Cross cultural adaptation and validation of the Arabic version of the Childhood Health Assessment Questionnaire for measuring functional status in children with juvenile idiopathic arthritis. Clin Exp Rheumatol. 2003 May-Jun;21(3):387-93.

55.Sizova LV. Validation of the Russian version of the Quality of Life-Rheumatoid Arthritis Scale (QOL-RA Scale). Adv Med Sci. 2009;54(1):27-31.

56.Ranza R, Marchesoni A, Calori G, Bianchi G, Braga M, Canazza S, Canesi B, Fumagalli M, Mastaglio C, Mathieu A, et al. The Italian version of the Functional Disability Index of the Health Assessment Questionnaire. A reliable instrument for multicenter studies o­n rheumatoid arthritis. Clin Exp Rheumatol. 1993 Mar-Apr;11(2):123-8.

57.Lee JY, Lim JY, Oh JH, Ko YM. Cross-cultural adaptation and clinical evaluation of a Korean version of the disabilities of arm, shoulder, and hand outcome questionnaire (K-DASH). J Shoulder Elbow Surg. 2008 Jul-Aug;17(4):570-4. doi: 10.1016/j.jse.2007.12.005. Epub 2008 May 12.

58.im JK, Kang JS. Evaluation of the Korean version of the patient-rated wrist evaluation. J Hand Ther. 2013 Jul-Sep;26(3):238-43; quiz 244.

59.Monticone M, Baiardi P, Ferrari S, Foti C, Mugnai R, Pillastrini P, Vanti C, Zanoli G. Development of the Italian version of the Oswestry Disability Index (ODI-I): A cross-cultural adaptation, reliability, and validity study. Spine (Phila Pa 1976). 2009 Sep 1;34(19):2090-5.

60.Vetrano M, Vulpiani MC, Erroi D, Vadalà A, Ferretti A, Saraceni VM. Cross-cultural adaptation and reliability of the Italian version of the Foot Function Index (FFI-I) for patients with plantar fasciitis. J Sports Med Phys Fitness. 2014 Oct;54(5):636-43.

61.Rugiene R, Dadoniene J, Venalis A. Adaptation of health-related quality of life ("SF-36") questionnaire, its validation and assessment of performance for control group and patients with rheumatoid arthritis. Medicina (Kaunas). 2005;41(3):232-9. Lithuanian.

62.Jeon KY. Cross-cultural adaptation of the US consumer form of the short Primary Care Assessment Tool (PCAT): the Korean consumer form of the short PCAT (KC PCAT) and the Korean standard form of the short PCAT (KS PCAT). Qual Prim Care. 2011;19(2):85-103.

63.Santos MP, Ovando AC, Silva BA, Fontana SR, do Espírito Santo CC, Ilha J, Swarowsky A. Parkinson Activity Scale: cross-cultural adaptation and reliability of the Brazilian version. Geriatr Gerontol Int. 2015 Jan;15(1):89-95.

64.Jeon CH, Kim DJ, Kim SK, Kim DJ, Lee HM, Park HJ. Validation in the cross-cultural adaptation of the Korean version of the Oswestry Disability Index. J Korean Med Sci. 2006 Dec;21(6):1092-7.

65.Kara M, van der Bijl JJ, Shortridge-Baggett LM, Asti T, Erguney S. Cross-cultural adaptation of the Diabetes Management Self-Efficacy Scale for patients with type 2 diabetes mellitus: scale development. Int J Nurs Stud. 2006 Jul;43(5):611-21. Epub 2005 Oct 18.

66.Lee JS, Lee DH, Suh KT, Kim JI, Lim JM, Goh TS. Validation of the Korean version of the Roland-Morris Disability Questionnaire. Eur Spine J. 2011 Dec;20(12):2115-9.

67.Kuzmanova R, Stefanova I, Velcheva I, Stambolieva K. Translation, cross-cultural adaptation, and validation of the Bulgarian version of the Liverpool Adverse Event Profile. Epilepsy Behav. 2014 Oct;39:88-91.

68.Luan S, Min Y, Li G, Lin C, Li X, Wu S, Ma C, Hill JC. Cross-cultural adaptation, reliability, and validity of the Chinese version of the STarT Back Screening Tool in patients with low back pain. Spine (Phila Pa 1976). 2014 Jul 15;39(16):E974-9.

69.Hamamoto Y, Ito H, Furu M, Ishikawa M, Azukizawa M, Kuriyama S, Nakamura S, Matsuda S. Cross-cultural adaptation and validation of the Japanese version of the new Knee Society Scoring System for osteoarthritic knee with total knee arthroplasty. J Orthop Sci. 2015 Sep;20(5):849-53.

70.Park J, Shin DW, You C, Chung KJ, Han DH, Joshi HB, Park HK. Cross-cultural application of the Korean version of Ureteral Stent Symptoms Questionnaire. J Endourol. 2012 Nov;26(11):1518-22.

71.Telci EA, Karaduman A, Yakut Y, Aras B, Simsek IE, Yagli N. The cultural adaptation, reliability, and validity of neck disability index in patients with neck pain: a Turkishversion study. Spine (Phila Pa 1976). 2009 Jul 15;34(16):1732-5.

72.de Klerk E, van der Heijde D, Landewé R, van der Tempel H, van der Linden S. The compliance-questionnaire-rheumatology compared with electronic medication event monitoring: a validation study. J Rheumatol. 2003 Nov;30(11):2469-75.

73.Niedermann K, Forster A, Hammond A, Uebelhart D, de Bie R. Development and validation of a German version of the joint protection behavior assessment in patients with rheumatoid arthritis. Arthritis Rheum. 2007 Mar 15;57(2):249-55.

74.Morandi S, Gibellini Manetti S, Zimmermann G, Favrod J, Chanachev A, Monnat M, Bonsack C. French translation, validation and adaptation of the Stigma Scale. Encephale. 2013 Dec;39(6):408-15.

75.Santo RM, Ribeiro-Ferreira F, Alves MR, Epstein J, Novaes P. Enhancing the cross-cultural adaptation and validation process: linguistic and psychometric testing of the Brazilian-Portuguese version of a self-report measure for dry eye. J Clin Epidemiol. 2015 Apr;68(4):370-8.


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76.Sung KH, Kwon SS, Narayanan UG, Chung CY, Lee KM, Lee SY, Lee DJ, Park MS. Transcultural adaptation and validation of the Korean version of Caregiver Priorities & Child Health Index of Life with Disabilities (CPCHILD). Disabil Rehabil. 2015;37(7):620-4.

77.Nessen T, Demmelmaier I, Nordgren B, Opava CH. The Swedish Exercise Self-Efficacy Scale (ESES-S): reliability and validity in a rheumatoid arthritis population. Disabil Rehabil. 2015;37(22):2130-4. doi: 10.3109/09638288.2014.998780. Epub 2015 Sep 4.

78.Alanay A, Cil A, Berk H, Acaroglu RE, Yazici M, Akcali O, Kosay C, Genc Y, Surat A. Reliability and validity of adapted Turkish Version of Scoliosis Research Society-22 (SRS-22) questionnaire. Spine (Phila Pa 1976). 2005 Nov 1;30(21):2464-8.

79.Arkela-Kautiainen M, Kauppi M, Heikkilä S, Kautiainen H, Mälkiä E, Leirisalo-Repo M. Evaluation of the arthritis impact measurement scales (AIMS2) in Finnish patients with rheumatoid arthritis. Scand J Rheumatol. 2003;32(5):300-5.

80.Alhalaiqa F, Masa'Deh R, Batiha AM, Deane K. Validity of Arabic Version of Beliefs About Medication Questionnaire. Clin Nurs Res. 2015 Oct;24(5):539-55.

81.Alghadir A, Anwer S, Iqbal ZA, Alsanawi HA. Cross-cultural adaptation, reliability and validity of the Arabic version of the reduced Western o­ntario and McMaster Universities Osteoarthritis index in patients with knee osteoarthritis. Disabil Rehabil. 2016;38(7):689-94.

82.Sakunkaruna S, Sakunkaruna Y, Sakulsriprasert P. Thai Version of the Kujala Patellofemoral Questionnaire in Knee Pain Patients: Cross-Cultural Validation and Test-Retest Reliability. J Med Assoc Thai. 2015 Jun;98 Suppl 5:S81-5.

83.Negahban H, Mohtasebi E, Goharpey S. Reliability, validity, and responsiveness of the Persian version of Shoulder Activity Scale in a group of patients with shoulder disorders. Disabil Rehabil. 2015;37(19):1777-82.

84.Nusbaum L, Natour J, Ferraz MB, Goldenberg J. Translation, adaptation and validation of the Roland-Morris questionnaire--Brazil Roland-Morris. Braz J Med Biol Res. 2001 Feb;34(2):203-10.

85.Park SS, Kwon TK, Choi SH, Lee WY, Hong YH, Jeong NG, Sung MW, Kim KH. Reliability and validity of the Korean version of Pediatric Voice Handicap Index: in school age children. Int J Pediatr Otorhinolaryngol. 2013 Jan;77(1):107-12.

86.Cox SR, McWilliams L, Massy-Westropp N, Meads DM, McKenna SP, Proudman S. Adaptation of the RAQoL for use in Australia. Rheumatol Int. 2007 May;27(7):661-6. Epub 2006 Dec 29.


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87.Stack RJ, Mallen CD, Deighton C, Kiely P, Shaw KL, Booth A, Kumar K, Thomas S, Rowan I, Horne R, Nightingale P, Herron-Marx S, Jinks C; DELAY Study Syndicate, Raza K. The development and initial validation of a questionnaire to measure help-seeking behaviour in patients with new o­nset rheumatoid arthritis. Health Expect. 2015 Dec;18(6):2340-55.

88.Marras C, Monteagudo I, Salvador G, de Toro FJ, Escudero A, Alegre-Sancho JJ, Raya E, Ortiz A, Carmona L, Mestre Y, Cea-Calvo L, Calvo-Alén J. Identification of patients at risk of non-adherence to oral antirheumatic drugs in rheumatoid arthritis using the Compliance Questionnaire in Rheumatology: an ARCO sub-study. Rheumatol Int. 2017 Jul;37(7):1195-1202.

89.Hromadkova L, Soukup T, Cermakova E, Vlcek J. Drug compliance in patients with systemic scleroderma. Clin Rheumatol. 2012 Nov;31(11):1577-83.

90.Sharma S, Roshi, Tandon VR, Mahajan A. A Study Evaluating Adherence and Compliance of Anti-rheumatic Drugs in Women Suffering from Rheumatoid Arthritis. J Clin Diagn Res. 2015 Nov;9(11):OC01-4.

91.[No authors listed]. Retraction note: Quality of life of patients with rheumatoid arthritis in Argentina: reliability, validity, and sensitivity to change of a Spanish version of the Rheumatoid Arthritis Quality of Life questionnaire. Clin Rheumatol. 2013 Dec;32(12):1833.

92.Doddapaneni S, Khera K, Prabhu V, Nagappa AN. Cross cultural adaptation and validation of the Stanford health assessment questionnaire in patients with rheumatoid arthritis: Current scenario and future prospects. J Res Pharm Pract. 2013 Jul;2(3):97-8.

93.Wegner F, Müller-Ladner U, Meier FMP. Missing Wrists in a Patient with Rheumatoid Arthritis: A Matter of Compliance. J Rheumatol. 2017 May;44(5):655. doi: 10.3899/jrheum.161044. No abstract available.

94.Evans CH, Ghivizzani SC, Robbins PD. Arthritis Gene Therapy Approved in Korea. J Am Acad Orthop Surg. 2018 Jan 15;26(2):e36-e38.


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